Updated 17 October 2023
We undertook a follow up focused inspection of Hollins Road Dental Practice on 7 September 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had remote access to a specialist dental advisor.
We had previously undertaken a focused inspection of Hollins Road Dental Practice on 13 June 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Hollins Road Dental Practice dental practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 13 June 2022.
Background
Hollins Road Dental Practice is in Oldham and provides NHS and private dental care (including private orthodontics) and treatment for adults and children.
A ramp is available for wheelchair users to access the reception and ground floor surgery. Car parking spaces, including dedicated parking for people with disabilities, are available near the practice.
The dental team includes 2 dentists, 4 dental nurses (one of which manages the practice), 1 dental therapist and a receptionist. The practice has 2 treatment rooms.
During the inspection we spoke with 2 dentists, 1 dental nurse, the receptionist and the practice manager. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
Monday to Thursday 9am-5.30pm
Friday 9am-4pm