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The Bodyline Clinic St Helens Good

Reports


Inspection carried out on 19 February 2020

During a routine inspection

We carried out an announced comprehensive inspection at The Bodyline Clinic Limited St Helens as part of our inspection programme to rate the service.

Bodyline St Helens is a private clinic which provides medical treatment for weight loss for adults over the age of 18.

One of the nurses is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

39 people provided feedback about the service. All the feedback was positive. Patients told us staff were knowledgeable, polite and professional. The premises were clean and hygienic. Patients felt supported.

Our key findings were

:

  • Patients felt supported and staff were professional.
  • The provider had governance processes to share learning across all locations at the monthly clinical meeting.
  • The clinic was clean and hygienic.

The areas where the provider should make improvements are:

  • Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available.
  • Improve audit review to ensure prompt follow up and consideration of outcomes.

Dr Rosie Benneyworth BM BS BMedSci MRCGP


Chief Inspector of Primary Medical Services and Integrated Care