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Inspection Summary


Overall summary & rating

Good

Updated 11 November 2020

Bispham Gardens is a residential care home providing personal and nursing care to 21 people at the time of the inspection. The service is registered to support up to 28 people.

We found the following examples of good practice.

• Visiting at Bispham Gardens was restricted. Visitors were required to follow best practice guidance and wear appropriate PPE. Their visiting policy and restrictions had been discussed with people, their families and friends.

• People who had returned from hospital were risk assessed and their immediate care and support followed government guidance. This included people having to isolate in their bedrooms.

• Testing for Covid-19 for people and staff had occurred and was ongoing on a regular basis. The registered manager had ensured people who had tested positive were quarantined and cared for in their bedrooms.

• We observed prominent signage to guide staff on the use of protective personal equipment (PPE). Processes were in place for staff to put on, take off and dispose of PPE when entering and leaving higher risk environments. Additional PPE measures were in place when supporting people who had tested positive for Covid-19. We observed staff wearing PPE appropriately.

• Staff said the registered manager was very aware of what precautions needed to be in place and they felt lucky to be supported by their registered manager. We saw up to date coronavirus management, infection control audits and business continuity plan that included the management of winter pressures.

• We observed the home looked clean and hygienic. The housekeeping team had been increased to manage the additional daily cleaning duties introduced. Environmental, coronavirus and infection control policies, procedures and audits were in place to ensure infection prevention procedures were robust and ongoing.

• People received support to maintain their relationships with their families and friends. This was achieved through telephone calls, video calls and the use of social media

Inspection areas

Safe

Good

Updated 11 November 2020

We were assured that this service were following safe infection prevention and control measures to keep people safe.

Effective

Good

Updated 11 November 2020

Caring

Good

Updated 11 November 2020

Responsive

Good

Updated 11 November 2020

Well-led

Good

Updated 11 November 2020