Archived: Ashview Nursing Home

Ashview Nursing Home is a residential care home providing personal and nursing care to 24 people aged 65 and over at the time of the inspection. Ashview Nursing Home accommodates up to 32 people in one adapted building.

People’s experience of using this service and what we found

People told us they were very happy with the care they received, and they enjoyed living at Ashview Nursing Home. Relatives were extremely positive about their experience and how the staff supported their family members. People felt the whole staff team were kind and respectful. We were told the service was exceptionally well run. The manager was approachable and listened to people. When issues arose, they were dealt with and learning from them was shared to help ensure there were no reoccurrences.

Feedback from people, relatives, staff and professionals was sought and this was used to develop the service further. The provider had implemented innovative ways to help ensure people were put first.

There were effective systems in place that not only ensured the home was running well but also improved the lives of the people they supported. Actions were developed as part of the ongoing quality monitoring and these were addressed to improve all areas of the service.

People’s safety was promoted, this included during the Covid-19 pandemic, individual risks and management of medicines. Staff were available and trained to ensure people’s needs were met. Staff felt they were well supported and enjoyed working at the home.

People were given choice and treated with dignity. We were told they enjoyed the food and the activities provided. There were events and competitions organised and people were able to contribute to local charities. Care was given in a person-centred way and people felt involved in the planning of their care.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 11/3/2019 and this is the first inspection.

The last rating for the service under the previous provider was Good, published on 1/11/2017.

Why we inspected

This inspection was carried out to check whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.