You are here

Bramley Village Health and Wellbeing Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 7 August 2019

We carried out an announced comprehensive inspection at Bramley Village Health and Wellbeing Centre on 13 June 2019 as part of our inspection programme.

At the last inspection in May 2018 we rated the practice as requires improvement for providing safe services because:

  • There had been no fire drills carried out by the provider to ensure all staff were aware of evacuation routes.
  • The provider had not offered staff vaccinations and immunisations in line with Department of Health Guidelines.

At this inspection, we found that the provider had taken steps to address these areas.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice could demonstrate significant improvement against the Quality and Outcomes Framework.
  • The practice had improved identification and management of people with a long-term condition.
  • Patients received effective care and treatment that met their needs.
  • The practice responded to feedback from patients regarding the services they delivered.
  • The provider was aware of the challenges facing the practice and had taken steps to address these.

Whilst we found no breaches of regulations, the provider should:

  • Review and improve staffing levels and contingency planning to promote accessible services across all three sites.
  • Continue to support reception and administrative staff with appropriate care navigation training.
  • Review and improve communication systems in place across all three sites.
  • Review and where necessary, update safeguarding training for nursing and administrative staff in line with new intercollegiate guidance issued by the Royal College of Nursing.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good