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Bluebird Care (Brighton & Hove) Good

This service was previously registered at a different address - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 18 March 2021

Bluebird Care Brighton and Hove is a domiciliary care agency. It provides personal care to people living in their own homes in the community. Not everyone using Bluebird Care Brighton and Hove receives the regulated activity; CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do we also take into account any wider social care provided.

People’s experience of using this service and what we found

Staff took appropriate action following accidents and incidents to ensure people’s safety and this was recorded. Staff had a good awareness of safeguarding and could identify the different types of abuse and knew what to do if they had any concerns about people’s safety.

Records demonstrated staff were recruited in line with safe practice, and appropriate checks undertaken to ensure that potential staff were safe to work within the care sector.

The registered manager and staff completed detailed risk assessments for both people living in their own homes and staff to ensure their safety. The registered manager had a full record of COVID-19 test results for staff. The registered manager also worked closely with other stakeholders, such as the Local Authority and Public Health England. Staff were wearing appropriate PPE in-line with government guidelines. Staff had completed infection prevention and control (IPC) training. The registered manager had undertaken additional IPC training to support staff with best practice.

Why we inspected

We undertook this targeted inspection to check on a specific concern we had about safeguarding and recruitment practices. The overall rating for the service has not changed following this targeted inspection and remains Good.

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

Further information is in the detailed findings below.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Bluebird Care Brighton and Hove on our website at www.cqc.org.uk.

Inspection areas

Safe

Good

Updated 18 March 2021

Further information is in the detailed findings below.

Effective

Outstanding

Updated 18 March 2021

Caring

Good

Updated 18 March 2021

Responsive

Good

Updated 18 March 2021

Well-led

Good

Updated 18 March 2021