We carried out a review of the data available to us about Housing 21 - Bransdale View on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Housing 21 - Bransdale View, you can give feedback on this service.
Housing 21 – Bransdale View provides care and support to people living in specialist 'extra-care’ housing. People using the service lived in 64 self-contained apartments across a shared site. There were nine people living at Housing 21 – Bransdale View who received personal care at the time of the inspection.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
Staff were well-trained and experienced to protect people from the risk of abuse and avoidable harm. They administered medicines on time and as prescribed and followed good infection control practices.
People’s needs were thoroughly assessed to ensure they received the right care and support and those who required support to eat and drink received the help they needed. Systems were in place to refer people to other healthcare professionals when necessary.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People and their relatives were positive about the caring nature of staff and staff spoke fondly about the people they cared for. They knew how to provide feedback about their experiences of care and the manager responded to any concerns raised.
There was a strong governance framework in place to support the delivery of high-quality, person-centred care and support. There was good managerial oversight of the service; there was a registered manager in post, supported by a regional manager and assistant care managers.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 06/03/2019 and this is the first inspection.
Why we inspected
This was a planned inspection based on the date the service registered with us.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.