We carried out a review of the data available to us about Next Steps Monton on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Next Steps Monton, you can give feedback on this service.
The home displayed the NHS Track and Trace QR code at the entrance. Visitors scanned the barcode on their mobile app, or alternatively had the option of completing a Track and Trace form.
Each resident had a social bubble care plan in place which defined their individual visiting arrangements.
The home kept full personal protective equipment (PPE) (e.g. gloves, mask, sanitiser) at the entrance. Staff took visitors’ temperatures and asked them to complete a screening questionnaire.
The provider had purchased a 4-metre minibus to facilitate safe transport for residents.
In case of urgent need/contingencies, the home had access to staff from its other three homes. The provider ensured that staff movements between homes was subject to strict staff movement protocols, for example, a negative Covid test result.
The home had developed contingency plans to manage a Covid outbreak that included a staff live-in option.
Due to their higher risk of contracting Covid-19, staff offered one resident access to weekly testing to help keep other residents (and staff) safe.
The home had put together a specialist Covid emergency box for the immediate management of a resident receiving a Covid positive test result. This contained a range of resources such as health and safety instructions, COVID care plans, PPE, homely medicines, and single use cutlery and cups.
Further information is in the detailed findings below.
Next Steps Monton is a small care home providing personal and nursing care to four people with mental health needs at the time of the inspection. The service can support up to six people.
Four bedrooms had an ensuite shower room and there were two flatlets with separate bedroom, shower room and lounge area. There were two communal lounges and a large shared kitchen / dining room. The home had a small enclosed yard, which people used if they wished to smoke.
People’s experience of using this service and what we found
People were supported to identify what was important for them and to be involved in their care and support. Detailed care plans and risk assessments identified people’s needs and provided guidance for staff in how to meet these needs. Staff knew people and their needs well.
People were supported to maintain their physical and mental health. Medicines were administered as prescribed and regular medical reviews were completed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were encouraged and supported to be as independent as possible. They were involved in planning their weekly activities and what meals they wanted. There were sufficient staff on duty, including when they wanted to go into their local community.
Staff were involved in the service and felt well supported by the management team. Recruitment systems ensured suitable checks were made before new staff started work. Staff received the training they required to carry out their role. Incidents were recorded, reviewed and debrief sessions held to identify any changes that could be made to reduce the chance of further incidents.
A quality assurance system was in place, with named staff completing a range of audits and checks. All actions identified from these audits were added to a home improvement plan.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 7 February 2019 and this is the first inspection.
Why we inspected
This was a planned inspection based on when the service was first registered with the CQC.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.