The Care Quality Commission

Archived: V1 Dental Centre

69 Quay Road, Bridlington, North Humberside, YO16 4EL (01262) 673277

Provided and run by:
V1 Dental Centre Partnership

Important: The partners registered to provide this service have changed. See new profile

All Inspections

5 September 2013

During a routine inspection

We did not speak directly to any patients during this visit, but were able to obtain their views of the service by looking at their comments in satisfaction questionnaires completed in August/September 2013. Eighteen patients had written that they were satisfied with the waiting times in the surgery and the quality of the care they received. The patients also commented that they felt the information given to them by the dentist on their treatment options was very good and they had the opportunity to ask the dentist any questions they might have about their care.

The dental staff told us they were aware of the procedures to follow if they had any concerns about child protection issues or abuse of vulnerable adults. The information in the satisfaction questionnaires indicated that patients were confident that if they did have any concerns they would be able to raise them and that they would be dealt with appropriately.

We found the environment to be clean, tidy and organised. We saw there were appropriate policies and procedures in place for the control of infection. We saw that staff were able to access training as and when they needed to and received annual appraisals of their work practices.

The provider had an effective quality assurance system in place and people's views and opinions of the service were listened to and acted on where necessary.