Private GP Clinic Ltd

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff understood their roles and responsibilities. Managers worked with the local community to deliver the best possible care and were receptive to new ideas. There was a culture of continuous improvement with staff given time and resources to try new ideas.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

The service had clear responsibilities, roles, systems of accountability and good governance.

Leaders and managers supported staff, and all staff we spoke with were clear on their individual roles and responsibilities. We saw evidence that their regular appraisals and performance reviews for staff working at the service. The provider had established governance processes that were appropriate for their service. Managers held regular practice meetings, during which they discussed clinical concerns and emerging risks. Minutes and actions were clearly recorded any actions and shared with all staff. Staff took patient confidentiality and information security seriously.

At the last inspection, we found that consent forms and patient information regarding potential complications were not consistently completed for the vasectomy service. During this inspection, we found that improvements had been made. Consent forms are now fully completed and uploaded to patient records, and an internal system check ensures that a record cannot be saved without the associated consent form. This process applies to minor surgeries and vasectomy procedures.

The practice had also conducted audits since the last inspection, including audits of vein surgery completed within the last year to ensure compliance and patient safety.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.