We carried out a review of the data available to us about Radis Community Care (Parsons Gardens) on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Radis Community Care (Parsons Gardens), you can give feedback on this service.
Radis Community Care is a domiciliary care agency. It provides personal care to people living in their own apartments within an extra care housing scheme known as Parsons Gardens. It provides a service to older people. There were three people receiving a personal care service at the time of our inspection.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
People felt they received safe care. Risk assessments covered all areas of risk and staff knew how to keep people safe from harm. Staff had received training in infection control and had access to personal protective equipment.
People were supported to take their medicine in a safe way.
Staff had received training and ongoing support to help them work safely and effectively.
Assessments and support plans were in place identifying what was important to people and how people needed to be supported. People's relatives told us the support people received was centred around the person and that they were involved in any decisions made.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff supported people to maintain a healthy diet, in line with their assessed needs and could access health care if this was needed.
Staff were kind and caring and had developed positive relationships with people. Staff understood how to support and respect people's privacy dignity and independence
The service was well managed. The registered manager was approachable, and people knew them well. The registered manager conducted spot checks and audits to ensure the quality of the service was maintained.
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For more details, please see the full report which is on the CQC website at www.cqc.org.uk