Redhouse

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Date of Assessment: 25 March 2026 to 27 March 2026.

The service is a residential home providing support to adults and younger adults living with learning disabilities or autistic spectrum disorder. This assessment was carried out due to the age of the rating for the service.

We assessed the service against ‘Right support, right care, right culture’. This guidance supported judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice, independence and access to local communities that most people take for granted.

People received safe care that was based on their individual needs. This was delivered in an environment adapted to meet their needs and by staff who were safely recruited, trained and knew them well.

Care was developed alongside people with input from relatives and professionals. People were safeguarded from potential abuse as procedures were in place and followed. Infection control was considered. Medicines were managed safely. The principles of the Mental Capacity Act were understood.

There were systems in place to monitor quality of the service. Staff felt listened to and involved and spoke positively about the support they received from the company and the leadership team.

People's experience of this service

People appeared comfortable in their environment and with the staff that supported them, they raised no concerns with us. Relatives were happy with the home, staff and the care people received.