We carried out a review of the data available to us about Yew Tree Care Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Yew Tree Care Centre, you can give feedback on this service.
We found the following examples of good practice.
• Additional staff rooms had been set up on each floor and area of the care home. This allowed staff to remain socially distanced during break times, and minimised the risk of staff from different floors mixing.
• The service had implemented a cleaning record book for each area of the care home. This outlined the areas and items that required cleaning, how often they required cleaning, and how they should be cleaned. Staff signed and dated against each item or area to record when this had been completed.
• The service had created a dedicated area where family and visitors could conduct a Lateral Flow Test if they had not completed one prior to arriving. This area was accessed externally and was separate from the main care home area.
Yew Tree Care Centre provides accommodation for up to 76 people with residential and nursing care needs in a purpose-built building. At the time of the inspection, 69 people were using the service. Some of the people were living with dementia.
People’s experience of using this service and what we found
People and visitors told us the service was safe. Appropriate safeguarding procedures were in place and staff had been trained in how to protect people from abuse. Risks were well managed and the provider learned from accidents and incidents.
The provider carried out appropriate security and identification checks when they employed new staff. There were enough staff on duty to meet the needs of people. Staff were suitably skilled, experienced and supported in their role.
Systems were in place for the safe storage, administration and recording of medicines.
The premises were clean and appropriate health and safety checks had been carried out. The home incorporated environmental aspects that were dementia friendly.
Regular assessments and reviews took place to ensure people’s needs were being met. People were supported with their healthcare needs and had access to healthcare professionals when required.
People were supported to have maximum choice and control of their lives, and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.
People and visitors told us staff were kind, considerate and treated them with respect. People were given information in a way they could understand. Staff included people in the care planning process and their preferences and choices were clearly documented in their care records.
Staff protected people from social isolation. People were provided with the opportunity to take part in activities that were relevant and important to them. There were good links with the local community.
People and visitors were aware of how to make a complaint and were encouraged to provide feedback.
The provider monitored the quality of the service to make sure they delivered a high standard of care. There was a strong emphasis on continuous improvement.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 21 January 2019 and this is the first inspection.
Why we inspected
This was a planned inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.