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Manor Hall Nursing Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 4 November 2020

Manor Hall Nursing Home provides nursing and residential care to a maximum of 44 older people living with long term health needs. Some people also lived with dementia. There were 32 people living there at the time of our inspection.

The proposed designated care setting is a unit for up to five people. There was a separate entrance to be used solely for the designated care setting and a separate outdoor space as well.

We found the following examples of good practice.

• Staff had completed training about COVID-19 and how to prevent the spread of the virus.

• Bedrooms had their own phones installed. This was to make it easier for residents to have contact with friends and family.

• Communication aids were available to help people with hearing difficulties to understand what staff wearing face masks were saying to them.

• The provider already had regular testing for COVID-19 in place to ensure all staff were tested every week.

• The registered manager had plans in place to ensure that staff working in the designated care setting would not need to access the rest of the service.

We were assured that this service met good infection prevention and control guidelines as a designated care setting.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 4 November 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 4 November 2020

Caring

Good

Updated 4 November 2020

Responsive

Good

Updated 4 November 2020

Well-led

Requires improvement

Updated 4 November 2020