We carried out a review of the data available to us about Revolution Social Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Revolution Social Care, you can give feedback on this service.
MediGreat Health is a domiciliary care agency. It provides personal care and support to people living in their own homes. At the time of the inspection one person was using the service.
People's experience of using this service
The provider had processes in place for reporting safeguarding allegations. Staff followed the guidance in the provider’s safeguarding policy to keep people safe from abuse and for reporting allegations of abuse promptly for investigation.
The registered manager completed assessments with people and relatives. Assessments identified their care and support needs and risks to people’s health and wellbeing. Plans were put in place to mitigate those risks and to carry out people’s assessed care.
People had their medicines managed well. Records used in the administration of medicines were completed accurately using an electronic system and the registered manager completed an audit of these records for completeness.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Social activities were arranged independently but staff supported people to maintain relationships with friends, relatives and to develop new interests. People’s nutritional needs were met and staff understood people’s meal preferences and provided this support when required.
People understood that they could make a complaint about the service if they were unhappy. People gave positive feedback about the care received, staff and of the management of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection and update
This service was registered with us on 31/12/2018 and this is the first inspection.
Why we inspected
This was a planned inspection based on the date we registered the service.
Follow up
We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.