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Inspection Summary


Overall summary & rating

Outstanding

Updated 26 March 2021

Newstone House is located in the market town of Sturminster Newton in Dorset and comprises of six house groups over three floors. The service provides accommodation and nursing and personal care for up to 59 older, people, including people living with dementia. At the time of the inspection there were 54 older people living at the home.

We found the following examples of good practice.

Measures were in place to prevent the spread of infection by visitors to the service. The provider shared with us a new visitors protocol policy which was being implemented in line with the current government guidance.

Staff had received infection control training and followed up to date infection prevention and control guidance to help people stay safe. Staff used personal protective equipment (PPE) correctly and in accordance with current guidance to minimise cross infection risks to people.

There were sufficient stocks available including masks, gloves, aprons and hand sanitiser. The provider had issued staff with polo shirts which were laundered at the home. Staff were required to change into their uniforms when they arrived on duty and keep their footwear at the home to minimise the risk of cross infection. Staff breaks had been staggered to allow for social distancing to be maintained in the staff room.

Staff and people were regularly tested in line with the government's current testing programme. They supported people with social distancing and frequent handwashing to protect against Covid 19.

The home was clean and well maintained. Staff cleaned frequent touch points such as door handles and light switches every two hours. Activities equipment was cleaned after each activity.

To assure people and relatives about the measures they have in place to ensure good IPC practice at the home, the providers had produced videos which were available on their website. This included staff singing a covid-19 song reminding people about social distancing and good hand hygiene.

Infection prevention and control audits took place and spot checks were carried out. Every four weeks staff had their hand washing competency assessed, by using a light box to see how effective they had been in cleaning their hands. Staff had the opportunity to discuss IPC at every supervision and this enabled them to clarify queries and make suggestions. This ensured the registered manager and management team had effective oversight of infection control measures.

The provider had contingency plans in place in the event of any outbreak of Covid-19 or other emergency.

Inspection areas

Safe

Good

Updated 26 March 2021

Further information is in the detailed findings below.

Effective

Outstanding

Updated 26 March 2021

Caring

Good

Updated 26 March 2021

Responsive

Good

Updated 26 March 2021

Well-led

Outstanding

Updated 26 March 2021