• Care Home
  • Care home

Braemar Lodge

Overall: Good read more about inspection ratings

18-20 Stratford Road, Salisbury, Wiltshire, SP1 3JH (01722) 439700

Provided and run by:
Colten Care (1993) Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 23 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

We received information of concern about visiting arrangements at this service. This was a targeted inspection looking at the infection prevention and control measures the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 21 January 2022 and was announced. We gave the service 24 notice of the inspection.

Overall inspection


Updated 23 February 2022

About the service:

Braemar Lodge is a care home with nursing. 52 people were living in the home at the time of the inspection.

What life is like for people using this service:

People continued to receive an exceptionally person-centred service. Services were tailored to meet the needs of individuals and delivered to ensure flexibility, choice and continuity of care. People were supported make choices and have as much control and independence as possible. People had organised meaningful activities and occupations that were important to them.

People had been supported to develop clear care plans that were specific to them. These plans were regularly reviewed with people to keep them up to date.

People received caring and compassionate support from kind and committed staff. The registered manager led by example and had successfully created a caring and reliable team.

People were complimentary about the care they received and about the quality of staff.

Staff respected people’s privacy and dignity. People were supported to be as independent as possible.

The registered manager had made improvements since the last inspection to ensure people always received safe care and treatment. People felt safe and received support to take their medicines safely. People said staff responded promptly to requests for assistance.

Risks to people’s well-being and safety were assessed, recorded and kept up to date. Staff supported people to manage these risks effectively.

People’s rights to make their own decisions were respected. People were supported to maintain good diet and access health services if needed.

The service was well-led. The provider’s quality assurance processes were effective and there was a focus on continuous improvement. The registered manager provided good support for staff to be able to do their job effectively.

More information is in Detailed Findings below.

Rating at last inspection:

Good. Report published 9 August 2016.

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will monitor all intelligence received about the service to inform when the next inspection should take place.