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Inspection Summary


Overall summary & rating

Good

Updated 16 May 2018

Rutland Road Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection. The care home provides accommodation and care for up to five people living with mental health needs. At the time of our inspection five people were living in the home.

At our last inspection we rated the service 'good'. At this inspection we found the evidence continued to support the rating of 'good' and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People were safe because there were effective risk assessments in place, and systems to keep them safe from abuse or harm. There was sufficient numbers of staff to support people safely. Staff took appropriate precautions to ensure people were protected from the risk of acquired infections. People’s medicines were managed safely, and there was evidence of learning from incidents.

People’s needs had been assessed and they had care plans that took account of their individual needs, preferences, and choices. Staff had regular supervision and they had been trained to meet people’s individual needs effectively. The requirements of the Mental Capacity Act 2005 were being met, and staff understood their roles and responsibilities to seek people’s consent prior to care and support being provided. People had been supported to have enough to eat and drink to maintain their health and wellbeing. They were also supported to access healthcare services.

People were supported by caring, friendly and respectful staff. They were supported to have maximum choice and control of their lives, and the policies and systems in the service supported this practice.

Staff regularly reviewed the care provided to people with their input to ensure that this continued to meet their individual needs, in a person-centred way. The provider had an effective system to handle complaints and concerns. People had a choice about the care they wanted at the end of their lives.

The registered manager provided stable leadership and effective support to the staff. People, relatives and staff feedback was listened to and improvements made in a timely way. The provider had effective quality monitoring systems in place to ensure that they consistently provided a service that was safe, effective, compassionate and of good quality.

Inspection areas

Safe

Good

Updated 16 May 2018

The service remains Good.

Effective

Good

Updated 16 May 2018

The service remains Good.

Caring

Good

Updated 16 May 2018

The service remains Good.

Responsive

Good

Updated 16 May 2018

The service remains Good.

Well-led

Good

Updated 16 May 2018

The service remains Good.