We carried out an announced comprehensive inspection at Bruton Surgery on 27 January 2020 as part of our inspection programme.
This inspection looked at the key questions Safe, Effective, Caring, Responsive and Well-led as well as all the population groups. We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We have rated this practice as good overall and good for all population groups.
We found that:
- The practice provided care in a way that kept patients safe and protected them from avoidable harm.
- Patients received effective care and treatment that met their needs.
- Staff dealt with patients with kindness and respect and involved them in decisions about their care.
- The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
- The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
Whilst we found no breaches of regulations, the provider should:
- Work towards the new clinical lead undertaking safeguarding training at a level in line with national guidance.
- Continue to review and take action to improve the recording of quality measurement outcomes for patients with long-term conditions.
- Work towards improving uptake of childhood immunisations.
- Review and improve uptake rates for cervical smear screening.
- Complete the annual appraisals for GPs within action plan timescales.
- Works towards staff undertaking updated Mental Capacity Act training.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care