We carried out a review of the data available to us about ABClivein Care Hampshire on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about ABClivein Care Hampshire, you can give feedback on this service.
ABClivein care Hampshire is a domiciliary care service providing personal care for 44 people at the time of inspection in their own homes.
People’s experience of using this service and what we found
The provider had systems and processes in place to manage medicines safely and protect people from the risk of abuse. Infection control measures were in place to minimise the risk of infection. The provider acted on or learnt from incidents, such as an incident highlighting the need for pre- admission assessments to be more detailed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Care workers had developed caring relationships with people they supported. Staff respected people's dignity and privacy and promoted their independence.
People's care and support met their needs and reflected their preferences.
Management processes were in place to monitor and improve the quality of the service. There was a positive and open culture. The management team sought feedback from people, relatives and staff. Feedback was positive across all areas.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 7 December 2018 and this is the first inspection.
Why we inspected
This was a planned inspection to give the service it's first rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.