We carried out a review of the data available to us about Dayspring Care Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dayspring Care Ltd, you can give feedback on this service.
Dayspring Care Ltd is a supported living and domiciliary care service providing personal care. At the time of our inspection, the service was only providing care under its ‘supported living’ arm.
People lived in shared houses within three ‘supported living’ schemes in the town of Tilbury in Essex. Staff were on site 24/7. The aim of the service is to enable people to live as independently as possible. At the time of our inspection, six people were using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People’s experience of using this service and what we found
People felt safe. Staff used risk assessments and care plans to support people’s individual needs; these were reviewed regularly to ensure they reflected people’s current care and support needs. Staff had received safeguarding adults from abuse training and knew how to act on any concerns. Safe recruitment systems were in place to ensure suitable staff were employed. People benefitted from a consistent team of staff which enabled continuity of care. People received their prescribed medicines by trained staff. Effective infection control processes were in place. The provider had ensured practices were updated during the COVID-19 pandemic.
Staff felt valued and well supported. Newly appointed staff received an induction and on-going training and supervision to develop their skills and knowledge.
People were supported to maintain good health and access health care professionals. Where required, people were supported with their nutritional needs.
People and their relatives spoke positively about the kind, caring attitude of staff and were satisfied with the care and support they received. Staff treated people with dignity and respect and people's independence was promoted.
The ethos of the service was to provide individualised, person centred care which promoted people’s health and wellbeing. People’s needs were met through assessments and support planning. Care plans were person centred, detailing people’s preferences and how they liked to be supported. People were consulted over their care and support needs and were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was well led. The registered manager and manager provided clear leadership and were committed to providing high quality care. Systems were in place to monitor the quality and safety of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 22/11/2018 and this is the first inspection.
Why we inspected
This was a planned inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.