• Care Home
  • Care home

Somerford Place

Overall: Good read more about inspection ratings

71 St. Pauls Road, London, N17 0ND (020) 8885 8750

Provided and run by:
Liaise (London) Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Somerford Place on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Somerford Place, you can give feedback on this service.

22 October 2020

During an inspection looking at part of the service

We found the following examples of good practice.

¿ Visitors to the service were required to sign in and complete a questionnaire to help reduce the spread of Covid-19 and other viruses. Where visitors answered yes to any of the questions they were not permitted to enter the service and asked to follow government guidelines on self isolation.

¿ The service had access to Covid-19 testing kits and carried out regular testing of all staff and people using the service, including agency staff members.

¿ The service worked with regular agency staff who were given regular shifts at the service to minimise the risks of spread of infection through workforce transmission.

¿ Daily Infection prevention and control (IPC) audits were carried out by the manager to ensure staff maintained good IPC practices. Cleaning schedules were monitored to ensure surfaces and designated areas were cleaned to a good standard.

¿ The service had risk management plans in place to manage Covid-19 risks, including people and staff within the high risk groups, such as black, Asian and minority ethnic community and people with learning disabilities.

¿ People exempt from wearing masks had clear plans for how they should be supported by staff. This includes the full use of personal protective equipment by staff and explaining to people using different communication methods, such as object of reference and easy read leaflets to explain the coronavirus.

19 September 2019

During a routine inspection

About the service

Somerford Place is a residential care home that provides personal care for up to six adults with a learning disability, autism or a mental health problem. At the time of the inspection six people were residing at the home.

The original home had been divided into two smaller units, the residential home and a supported living unit next door. This reduction in size was in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them. Staff were discouraged from wearing anything that suggested they were care staff when coming and going with people.

The Secretary of State has asked the Care Quality Commission (CQC) to conduct a thematic review and to make recommendations about the use of restrictive interventions in settings that provide care for people with or who might have mental health problems, learning disabilities and/or autism. Thematic reviews look in-depth at specific issues concerning quality of care across the health and social care sectors. They expand our understanding of both good and poor practice and of the potential drivers of improvement.

As part of thematic review, we carried out a survey with the registered manager at this inspection. This considered whether the service used any restrictive intervention practices (restraint, seclusion and segregation) when supporting people.

The service used some restrictive intervention practices as a last resort, in a person-centred way, in line with positive behaviour support principles.

People's experience of using this service and what we found

People trusted the staff and felt safe with them. Staff understood their responsibilities to keep people safe from potential abuse, bullying or discrimination. Staff knew what to look out for that might indicate a person was being abused.

Staff treated people as unique individuals who had different likes, dislikes, needs and preferences. Staff and management made sure no one was disadvantaged because of their age, gender, sexual orientation, disability or culture. Staff understood the importance of upholding and respecting people's diversity. Staff challenged discriminatory practice.

Where possible people were involved in all aspects of their care decisions and assessing potential risks to their safety. Ways to reduce these risks had been explored and were being followed appropriately.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

Staff understood the way people expressed their views and the service made sure no one was disadvantaged because of the different ways people communicated.

Everyone had an individual plan of care which was reviewed on a regular basis.

All staff had clear roles and responsibilities and understood the values of the service.

Staff had been trained and suitable policies and systems were in place to help manage medicines safely. People told us they were satisfied with the support they received to manage their medicines.

Staff were positive about working for the organisation and told us they appreciated the support, encouragement they received from the registered manager.

Both people who used the service and the staff who supported them had regular opportunities to comment on service provision and made suggestions regarding quality improvements.

People knew how to complain if they needed to and were asked if they were satisfied and happy with the service at monthly review meetings. Everyone working at the home understood the need to be open and honest if mistakes were made.

The management team worked in partnership with other organisations to support care provision, service development and joined-up care.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 23 November 2018 and this is the first inspection.

Why we inspected

This was a planned inspection based on our agreed inspection frequencies for newly registered services.

Follow up

We will return to visit as per our re-inspection programme. If we receive any concerning information we may

inspect sooner.