This was a targeted inspection to check whether the provider had met the requirements of the specific concerns we had about risk management and food safety. We will assess all of the key question at the next comprehensive inspection of the service.

Inspection team

One inspector carried out the inspection.

Service and service type

Bonhomie Sarisbury Green is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was announced.

What we did before inspection

We reviewed information we had received about the service. We sought feedback from the local authority and professionals who work with the service. This information helps support our inspections. We used all of this information to plan our inspection including feedback from the general public.

During the inspection

We visited the kitchen area to check good food hygiene practice was being followed. We spoke with the registered manager, the nominated individual and the chef.

After the inspection

We continued to seek clarification from the provider to validate evidence found. We requested feedback from staff and contacted relatives to obtain their views about the service.