The Care Quality Commission
  • Mental Health
  • Independent mental health service

Draper House

Overall: Good read more about inspection ratings

81A Park Road, St. Helens, WA9 1EP

Provided and run by:
Park Road St Helens Limited

All Inspections

During an assessment of Long stay or rehabilitation mental health wards for working age adults

We inspected the service on 13 and 14 May 2026, the team consisting of two inspectors and one specialist adviser. 

We inspected the service as the last inspection took place on 20 July 2021. That inspection was a focussed inspection that only inspected two key questions, safe and well-led. This inspection was a comprehensive inspection of all key questions. The service had an overall rating of good at the time of this inspection, with no breaches of the Health and Social Care Act regulations from previous inspections. 

Draper House was registered with the CQC in 2019 to deliver the following regulated activities: Assessment or medical treatment for persons detained under the Mental Health Act 1983, and Treatment of disease, disorder and injury.

Draper House is a 15-bed rehabilitation service located in St Helens. It provides patient focused and evidence-based care which is bespoke to each individual and their needs. Their aim is to plan with the patient their recovery journey from the point of referral to recovery and enable a supportive and transitional discharge period which aims to be facilitated in a seamless manner. The service ethos embraces recovery principles and incorporates interventions which promote and enable the rehabilitation pathway within a locked environment. The service is for female patients over the age of 18 years, with the facility for both detained and informal patients, covering complex mental health disorders including personality disorders. The service has two wards across two floors, Bluebell and Blossom, at the location.

There was a registered manager at the service at the time of inspection. 

At this inspection we assessed 1 assessment service group: Long stay or rehabilitation mental health wards for adults of a working age.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. 

Overall, we have rated the service as good.

Mental Health Act and Mental Capacity Act Compliance Summary

Mental Health Act (MHA) training was mandatory at the service. The service also had a MHA and a Mental Capacity Act (MCA) policy that was up to date. 98% of the staff at the service had completed the training, scheduling was in place for total completion of the training.

The Mental Health Act (MHA) administrator at the service compiled a monthly audit about MHA documentation and consent recorded with regard to capacity assessments. This was also reviewed by the pharmacy service that maintained the medication management at the service. 

Staff we spoke with understood and were able to discuss the subject knowledgeably. They knew where to access a copy of the MHA Code of Practice at the service.

Staff took all practical steps to enable patients to make their own informed decisions. The service had a Mental Capacity Act (MCA) and best interest policy that was in date at the time of the inspection.

During an assessment of the hospital overall

We inspected the service on 13 and 14 May 2026, the team consisted of two inspectors and one specialist adviser. 

We inspected the service as the last inspection took place on 20 July 2021. That inspection was a focussed inspection that only inspected two key questions, safe and well-led. This inspection was an inspection of all key questions. The service had an overall rating of good at the time of this inspection, with no breaches of the Health and Social Care Act regulations from previous inspections. 

Draper House was registered with the CQC in 2019 to deliver the following regulated activities: Assessment or medical treatment for persons detained under the Mental Health Act 1983, and Treatment of disease, disorder and injury.

Draper House is a 15-bed rehabilitation service located in St Helens. It provides patient focused and evidence-based care which is bespoke to each individual and their needs. Their aim is to plan with the patient their recovery journey from the point of referral to recovery and enable a supportive and transitional discharge period which aims to be facilitated in a seamless manner. The service ethos embraces recovery principles and incorporates interventions which promote and enable the rehabilitation pathway within a locked environment. The service is for female patients over the age of 18 years, with the facility for both patients detained under the Mental Health Act and informal patients, covering complex mental health disorders such as personality disorders. The service has two wards across two floors, Bluebell and Blossom, at the location.

There was a registered manager at the service at the time of inspection. 

At this inspection we assessed 1 assessment service group: Long stay or rehabilitation mental health wards for adults of a working age.

Overall, we have rated the service as good.

20 July 2021

During an inspection looking at part of the service

Our rating of this location stayed the same. We rated it as good because:

  • The service managed medicines safely and followed good practice with respect to safeguarding.
  • Staff engaged in clinical audit to evaluate the quality of care they provided.
  • The ward teams included or had access to the full range of specialists required to meet the needs of patients. Managers ensured that these staff received training, supervision and appraisal. The ward staff worked well together as a multidisciplinary team.
  • The service was well led, and the governance processes ensured that ward procedures ran smoothly.

However:

the trained nurse schedule at the service alternated between one and two nurses on day shift during the week, and we noted that on a day with one nurse it was difficult for the nurse to take a break from work. This was more likely as the service operated two wards over two floors.

10 March 2020

During a routine inspection

We rated Draper House as good because:

  • All wards were safe, clean, well equipped, well furnished, well maintained and fit for purpose. The service had enough nursing and medical staff, who knew the patients and received basic training to keep people safe from avoidable harm. Staff assessed and managed risks to patients and themselves well. The service used systems and processes to safely prescribe, administer, record and store medicines. Staff regularly reviewed the effects of medicines on each patient’s mental and physical health.
  • Staff assessed the physical and mental health of all patients on admission. They developed individual care plans which were reviewed regularly through multi-disciplinary discussion and updated as needed. Care plans reflected patients’ assessed needs, and were personalised, holistic and recovery-oriented. The service had a full range of specialists to meet the needs of the patients on the ward. Staff understood their roles and responsibilities under the Mental Health Act 1983 and the Mental Health Act Code of Practice and discharged these well. Staff supported patients to make decisions on their care for themselves.
  • Staff treated patients with compassion and kindness. They respected patients’ privacy and dignity. They understood the individual needs of patients and supported patients to understand and manage their care, treatment or condition. Staff involved patients in care planning and risk assessment and actively sought their feedback on the quality of care provided. Staff involved patients in decisions about the service, when appropriate. Staff supported, informed and involved families or carers. Staff helped families to give feedback on the service.
  • Staff planned and managed discharge well. They liaised well with services that would provide aftercare and were assertive in managing the discharge care pathway. Staff carefully planned patients’ discharge and worked with care managers and coordinators to make sure this went well. Each patient had their own bedroom, which they could personalise. Staff used a full range of rooms and equipment to support treatment and care. Staff made sure patients had access to opportunities for education and work, and supported patients. Staff helped patients to stay in contact with families and carers.
  • The registered manager had completed leadership training. The service followed the vision and values of the provider and had created their own objectives from the vision and values. The service used a self-audit tool that allowed for key performance indicators to gauge performance. The service used its service development meetings to continue to improve the service.