Eliezer Supported Living Services Limited

Updated 29 April 2025

Date of assessment13 May 2025. Eliezer Supported Living Services is a ‘care at home’ service providing personal care to older people, younger adults and people living with learning disabilities and autism, in their own homes. Not everyone who used the service received personal care. CQC only assesses where people receive a regulated activity. Personal care is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our assessment, there were 36 people being supported with personal care. The service do not currently provide support to people living with learning disabilities or autism, so we did not assess under the right support, right care, right culture approach. However, the management team showed a clear understanding of these requirements, and the needs of people living with a learning disability or autism.

We announced our assessment to the provider prior to attending the service. This is because the management team may be out covering care calls and we wanted to ensure they were present in the office.

The service was registered with CQC on 7 January 2019 and was previously unrated.

Updated 29 April 2025

People and their relatives told us they were happy with their care and would recommend the service. One person said, “Best company ever. They employ kind caring staff who are polite and well-mannered the company have trained the staff well.”

People and their relatives told us they felt safe, and their needs were being effectively met by the staff team.

People and their relatives told us their wishes and feelings were respected. People felt confident the staff team understood their needs well, and ensured they received a holistic care package.

People told us the management team were kind and approachable. People felt that when they raised concerns, they were acted on to improve their care experience.

People and their relatives told us the staff team were caring, kind and respectful towards both them and each other.