Ampthill Practice

Updated 13 November 2018

Ampthill Practice is situated within the NHS Camden Clinical Commissioning Group. The practice holds a General Medical Services contract (a GMS contract is a contract between general practices and NHS England for delivering primary care services to local communities).

The practice is located at Crowndale Health Centre, 59 Crowndale Road, London, NW1 1TN and its website can be found at: www.ampthillpractice2.co.uk.

Ampthill Practice is registered with the Care Quality Commission to carry on the regulated activities of Treatment of disease, disorder or injury; Diagnostic and screening procedures; Maternity and midwifery services; family planning; and surgical procedures. It has a patient list of approximately 8,300 patients.

The clinical team at the practice includes a male full-time GP partner, a female part-time GP partner, a male full-time salaried GP and three female part-time salaried GPs. Between them the GPs provide 43 clinical sessions a week. In addition, there is a female full-time nurse and a male part-time nurse.

The non-clinical staff consist of a full-time practice manager, a full-time operations manager, a secretary, a part-time care coordinator and four administrative and reception staff.

The practice is open:

Monday 9.00 - 18.00

Tuesday 9.00 - 12.30 and 14.30 - 18.00

Wednesday 9.00 - 13.00 (Baby Clinic ONLY from 13.00 - 14.30)

Thursday 9.00 - 18.00

Friday 9.00 - 17.00

Urgent appointments and home visits are available each day and GPs also provide telephone consultations for patients. During evenings and weekends, when the practice is closed, patients are directed to an Out of Hours service delivered by another provider.

Ampthill Practice serves a practice population with a deprivation score that is higher than the England average. For example, 40% of children live in income deprived households, compared to a local average of 26%, and the national average of 20%.

Please note that when referring to information throughout this report, for example any reference to the Quality and Outcomes Framework data, this relates to the most recent information available to the CQC at that time.

Updated 13 November 2018

This practice is rated as Good overall. (Previous rating March 2016 – Good)

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Ampthill Practice on 3 October 2018, as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
• Leaders at all levels were visible and approachable. They worked closely with staff and others to make sure they prioritised compassionate and inclusive leadership.

The areas where the provider should make improvements are:

• Review and continue to work to improve uptake of childhood immunisations for the benefit of that population group.
• Review and continue to work to improve uptake of its cervical screening programme for the benefit of eligible patients.
• Review and continue to work to improve uptake of its breast and bowel cancer screening programmes for the benefit of eligible patients.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

Updated 13 November 2018

Updated 13 November 2018

Updated 13 November 2018

Updated 13 November 2018

Updated 13 November 2018

Updated 13 November 2018