21/01/2020
During a routine inspection
We carried out an announced comprehensive inspection at The Slimming Clinic Basildon as part of our inspection programme.
The Slimming Clinic Basildon provides private weight loss services to adults, including the supply of prescribed medicines under the supervision of a doctor.
On the day of the inspection there was no registered manager however the clinic manager had applied to be the registered manager and was part way through the process. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
25 people provided feedback about the service through comment cards and speaking with us. People told us that staff were encouraging, non-judgemental and informative and took the time to consider people’s individual needs.
Our key findings were :
- There was a focus on supporting patients in effective weight loss. Staff reviewed progress towards weight loss targets and made changes to treatment plans when needed.
- Staff were welcoming and worked together to support patients
- Patients gave consistently positive feedback about the service
- Premises and equipment were clean and in a good state of repair. They were checked and maintained regularly
The areas where the provider should make improvements are:
- Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care