4 December 2019
During a routine inspection
We carried out an announced comprehensive inspection at The Slimming Clinic, Bournemouth on 4 December 2019 to rate the service.
The Slimming Clinic, Bournemouth provides weight loss services, including prescribed medicines and dietary advice to support weight reduction.
The clinic manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
27 people provided feedback about the service via comment cards. The majority of the feedback was positive (26 people). Comments about the staff included being polite, tactful, professional, friendly and making people feel valued. Whilst, comments about the service included providing an appreciated service in a clean and tidy environment. However, one person was unhappy with the reduction in opening hours.
Our key findings were:
- Patients were positive about the staff and the service provided.
- Prescribing and record keeping were in line with the parent company’s policies.
- Learning from other services within the parent company was shared and implemented.
- The clinic was in a good state of repair, clean and tidy.
The areas where the provider should make improvements are:
- Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available.
- To continually encourage the patient to consent to information sharing between the service and their GP.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care