We carried out a review of the data available to us about Camelot Residential Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Camelot Residential Care Home, you can give feedback on this service.
Camelot Residential Care Home is a residential care home providing personal care support to up to 17 older people. There were 11 people living there at the time of the inspection. Most people were living with dementia and needed additional assistance due to frailties of old age; such as support to maintain mobility or skin integrity.
People’s experience of using this service and what we found
Quality systems were not fully developed and did not support the management of the service. This included the maintenance of accurate records; care records did not reflect the care and support provided. Some policies and procedures needed updating to reflect best practice.
Staffing arrangements ensured people’s needs were responded to in a timely way. Staff had a good understanding of how to identify and respond to any suspicion or allegation of abuse or discrimination. Staff were recruited safely. People's Medicines were stored, administered and disposed of safely. There were suitable arrangements in place to assess and respond to any risk to people and staff. The service was clean and well maintained.
All staff completed essential training to ensure they had suitable skills to care for people. Staff were supported and had the opportunity to develop new skills. People's dietary needs were assessed, and food was provided to meet people’s needs and preferences. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were looked after by staff who knew and understood them. Staff treated people with kindness and compassion and supported them to maintain their independence. People's dignity was protected, and staff were respectful. Feedback was positive, and people praised both the staff and the relaxed atmosphere in the service.
People had the opportunity to take part in a variety of activities in the service. This took account of people's preferences, choice and interests. Visitors were welcomed, and staff supported them to enjoy their visits to the service. People were supported to maintain good health and had access to external healthcare professionals such as their GP when they needed it.
The registered manager was open and transparent and fostered an open culture in the service where staff felt well supported and valued, and people felt comfortable and safe.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 29/11/2018 and this is the first inspection.
Why we inspected
This was a planned comprehensive inspection, following the registration of the location.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.