Renovatio Clinics (Cheshire) Limited Also known as Renovatio

This service is rated as Good overall. (This service has not been inspected before).

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Renovatio Clinics (Cheshire) Limited on 6 December 2021 as part of our inspection programme and to provide a rating for the service.

At this inspection we found:

• The premises were used for pre-treatment consultations with patients and post-treatment follow up reviews. All treatment and consultations were carried out by the provider. A small number of surgical procedures were undertaken on the premises we inspected.
• The premises were clean and hygienic and infection prevention and control was well managed with appropriate cleaning processes in place.
• There were good systems in place at these premises to manage risks so that safety incidents were less likely to happen. There had been one minor incident in March 2020 which was documented. Other than that, there were no patient related safety incidents at the time of the inspection. We saw there were satisfactory policies and procedures to follow in the event of an incident happening.
• The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
• Staff at the service involved people in their care and treatment and treated people with compassion, kindness, dignity and respect.
• Patients were able to access care and treatment from the service within an appropriate timescale for their needs.
• There was a strong focus on continuous learning and improvement throughout the service.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care