• Care Home
  • Care home

Barons Lodge

Overall: Good read more about inspection ratings

24 Baron Grove, Mitcham, Surrey, CR4 4EH (020) 8646 8280

Provided and run by:
Susash UK Ltd

Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 18 November 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2008.

Inspection team

This inspection was conducted by one inspector.

Service and service type

Barons Lodge is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Barons Lodge is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

The inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since it had registered with us.

The provider completed a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

We used this information to plan our inspection.

During the inspection

We spoke with three people living at the home, the registered manager, the deputy manager, two directors and three care workers.

We reviewed a range of records. This included training records, quality assurance checks, meeting minutes and audits.

Overall inspection

Good

Updated 18 November 2022

About the service

Barons Lodge is a 'care home' and provides personal care with nursing for up to 34 people with mental health needs and/or physical disabilities in one adapted building. At the time of our inspection, there were 34 people living at the home

People’s experience of using this service and what we found

People using the service told us they liked living at the home and staff were friendly and caring. There was a pleasant atmosphere in the home and we received positive feedback from people and staff about the registered manager and how the home was managed.

The provider had improved the physical environment in the home, making it person centred and more homely for the people living there.

A number of audits were completed to monitor the quality of service. There were formal ways of gathering feedback from people and staff and regular engagement with them.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (published 25 July 2021) and there were breaches of regulation in relation to good governance. The provider completed an action plan after the last inspection to show what they would do and by when to improve.

At this inspection enough improvement had been made and the provider was not in breach of regulations.

Why we inspected

This inspection was carried out to look at improvements against the breaches found at the previous inspection. As a result, we undertook a focused inspection to review the key question of well-led only.

For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.

The overall rating for the service has changed from requires improvement to good based on the findings of this inspection.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Barons Lodge on our website at www.cqc.org.uk.