Updated 10 January 2019
Queensway Surgery is situated within the Southend on Sea Clinical Commissioning Group (CCG) and provides services under the terms of a personal medical services (PMS) contract. This is a contract between general practices and NHS England for delivering services to the local community.
The practice is a training GP surgery, with a patient list size of approximately 20,000. It is located in a purpose built primary care centre comprising: fourteen consulting rooms, one treatment room, one minor operations room, administration office space and patients’ waiting area. There is a dedicated car park for patients and staff with an ambulance bay. There is easy access for wheelchairs, a lift to the first floor and assisted toilet facilities. Also on the first floor there is a kitchen and a large meeting room for regular training activities and meetings. The practice has a branch surgery on Sutton Road, Southend on Sea. The branch surgery was not inspected.
The staff team comprises: eleven general practitioners (salaried and partners), six nurses, three healthcare assistants, nineteen receptionists, two managers, five administrators, four secretaries, two facilities staff, one practice pharmacist, one home visiting advanced nurse practitioner and one home visiting emergency care practitioner.
The surgery has good transport links and there is a pharmacy located within the same building. The provider is registered with CQC to deliver the following regulated activities: diagnostic and screening procedures, family planning, surgical procedures, and treatment of disease, disorder or injury.
Information published by Public Health England, rates the level of deprivation within the practice population group as two, on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest. Male life expectancy is 77 years compared to the local national average of 79 years. Female life expectancy is 81 years compared to the local and national average of 83 years.