18 Nov 2019
During a routine inspection
We carried out an announced comprehensive inspection at CJA Medical to rate the service for the provision of safe, effective, caring, responsive and well-led services as part of our current inspection programme.
CJA Medical provides weight loss services, including prescribed medicines and dietary advice to support weight reduction.
This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in and of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. CJA Medical provides a range of non-surgical cosmetic interventions, for example anti-wrinkle injections and dermal fillers which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.
The Clinic manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
We had no feedback provided by patients about the Regulated Activities provided by the service because patients receiving the regulated activity attended on the day of the inspection or in the period when comment cards were on display in the clinic.
Our key findings were :
- The clinic was in a good state of repair, clean and tidy.
- Systems were in place to monitor the quality of care but this had not happened due to the small numbers of patients treated.
The areas where the provider should make improvements are:
- Continue to develop and implement the systems and processes to ensure good governance with regard to the completion of clinical audits.
- Seek feedback from patients on the quality of the care provided for weight reduction.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care