You are here

Rosehill Residential Home Good

The provider of this service changed - see old profile


Inspection carried out on 4 February 2021

During an inspection looking at part of the service

Rosehill care home is a residential care home providing personal and nursing care for up to a maximum of 40 people in one adapted building. At the time of inspection there were 36 people living at the service, some of whom were living with dementia.

We found the following examples of good practice.

¿ Systems were in place to screen any visitors before they entered the home to reduce the potential spread of infection.

¿ Staff wore personal protective equipment (PPE) and there was sufficient PPE around all areas of the home. Staff had training in infection prevention and control measures and PPE.

¿ Changes had been made to the layout of furniture to support people to maintain social distance. The home had zoned areas of the home to reduce the spread of infection during the recent outbreak.

¿ Regular testing for Covid-19 was in place for people and the staff team.

¿ The home looked clean and housekeeping staff made sure they frequently cleaned touch

points, such as door handles and light switches.

Further information is in the findings below.

Inspection carried out on 22 October 2019

During a routine inspection

About the service

Rosehill is a residential care home providing personal care for up to 40 people, including people living with dementia. At the time of the inspection there were 38 people living there.

The care home is a single storey building set out in four distinct family-sized units, each with its own adapted facilities and access to the sheltered courtyard garden.

People’s experience of using this service and what we found

People and relatives were very positive about the care, kindness and respect shown by staff. People described the home as “a lovely place to live”. They said there was plenty of interesting things to do and they enjoyed going out into the local community.

People felt safe and comfortable with staff. Staff knew how to report any concerns and said these would be acted upon. The home was bright, warm, clean and well-maintained.

There were enough staff to support people. Staff were deployed in an effective way in each of the units so there as always quick response to calls for assistance. Staff were very knowledgeable about each person and how they wanted to be supported.

People’s needs were assessed to make sure their care could be provided by this service. Staff said they had good training and support to carry out their roles.

The accommodation was very well adapted to meet the needs of people. The four different areas had colour-coded handrails and lots of picture signs so people could find their way around.

People said the meals were good and there were plenty of choices. Staff worked closely with other care professionals to support people’s health needs.

People were supported to have maximum choice and control of their lives and staff assisted them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People and relatives commented positively on the way the service was run and the approachability of the registered manager and staff. Staff said the service was well managed and was a calm, friendly place to work.

Feedback was sought about the service and suggestions were encouraged. The provider and registered manager were committed to continuous improvement.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

Since the last rating was awarded the provider has changed its name. This was the first rating since the provider’s new registration.

Why we inspected

This was a planned inspection based on the new registration date.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.