Archived: Park Medical Centre

Updated 16 January 2019

Park Medical Centre, Inver Court, Invermead Close, London W6 0QG provides primary medical services through a General Medical Services (GMS) contract with the North West London Clinical Commissioning Group. The services are provided from a single location to around 9000 patients.

The local area is a mixed community and there is a wide variation in the practice population, from relatively deprived to extremely affluent and mainly young to middle age. The practice is registered with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures, treatment of disease, disorder and injury, family planning and maternity and midwifery services.

The practice staff team comprise three partner GPs, six salaried GPs, pharmacist, assistant pharmacist, operations manager, practice nurse, three HCAs and eight reception/administration staff.

Updated 16 January 2019

This practice is rated as Good overall.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Park Medical Centre on 20 November 2018 as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients found the appointment system easy to use and reported that they were able to access care when they needed it urgently.
• A systematic approach was taken in working with other organisations to improve care outcomes, tackle health inequalities and obtain best value for money.
• There was a clear proactive approach to seeking out and embedding new ways of providing care and treatment.

The areas where the provider should make improvements are:

• Continue to implement processes to improve childhood immunisation uptake.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

Updated 16 January 2019

Updated 16 January 2019

Updated 16 January 2019

Updated 16 January 2019

Updated 16 January 2019

Updated 16 January 2019