We carried out a review of the data available to us about Daleham Gardens Health Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Daleham Gardens Health Centre, you can give feedback on this service.
We carried out an announced comprehensive inspection on 20 January 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Evidence showed that clinical results were generally above, or comparable, to local and national averages.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with their preferred GPs, that there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs. There was a clear leadership structure and staff felt supported by management.
The provider was aware of and complied with the requirements of the Duty of Candour.
The area where the provider should make improvement is:
Continue with efforts to set up an effective patient participation group, allowing patients more involvement in making suggestions and decisions regarding the service.
Chief Inspector of General Practice