• Doctor
  • GP practice

Eden Court Medical Practice

Overall: Good read more about inspection ratings

200 Tangmere Drive, Castle Vale, Birmingham, West Midlands, B35 6EE (0121) 748 8200

Provided and run by:
Eden Court Medical Practice

Latest inspection summary

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Background to this inspection

Updated 30 May 2018

Dr Naresh Kumar Aggarwal, Dr Patricia Beighton, Dr Perminderjit Dhahan and Dr Richard Edwards are the registered providers of Eden Court Medical Practice, which is located at 200 Tangmere Drive, Castle Vale, Birmingham, West Midlands, B35 6EE. The practice is situated in a Health Centre which is a multipurpose modern built building providing NHS services to the local community. Further information about Eden Court Medical Practice can be found by accessing the practice website at www.edencourt.org.uk

Based on data available from Public Health England, the area served by Eden Court Medical Practice has higher levels of deprivation than the national average, ranked at one out of 10, with 10 being the least deprived. (Deprivation covers a broad range of issues and refers to unmet needs caused by a lack of resources of all kinds, not just financial). The practice serves a higher than average patient population aged from five to 34; 45 to 50 and 70 to 85 and over. Patients aged between 30 to 44 are below local and national average.

Based on data available from Public Health England, the ethnicity estimate is 6% Mixed, 3% Asian and 6% Black.

The patient list is 7,800 of various ages registered and cared for at the practice. Services to patients are provided under a General Medical Services (GMS) contract with the Clinical Commissioning Group (CCG). GMS is a contract between general practices and the CCG for delivering primary care services to local communities.

The surgery has expanded its contracted obligations to provide enhanced services to patients. An enhanced service is above the contractual requirement of the practice and is commissioned to improve the range of services available to patients.

On-site parking is available with designated parking for cyclists and patients who display a disabled blue badge. The surgery has automatic entrance doors and is accessible to patients using a wheelchair and pushchairs.

Practice staff consists of four partners (one female and three male), one female salaried GP, two practice nurses and a health care assistant. Management and reception staff consists of a practice manager who is supported by a team of receptionists, secretaries and administrators.

Eden Court Medical Practice is an approved training practice and provides training to medical students. At the time of our inspection there were two male and two female GP registrars (GPs in training). They are all fully qualified doctors who have worked in hospitals and other surgeries, and are completing some of their training at Eden Court.

The practice is open from 8.30am to 6.30pm Monday to Friday, except Wednesday when the practice closes at 1.30pm.

Appointment times are between 8.30am to 11.30am and between 3pm and 5pm. Patients were seen after morning and afternoon sessions based on a triage assessment. Later appointments can be arranged by speaking to the duty doctor.When the practice is closed (including during core hours) services are provided by Birmingham and District General Practitioner Emergency Rooms (BADGER) medical services.

Dr Naresh Kumar Aggarwal, Dr Patricia Beighton, Dr Perminderjit Dhahan and Dr Richard Edwards is registered to provide surgical procedures, maternity and midwifery services, treatment of disease, family planning, diagnostic and screening procedures.

The practice was previously inspected in October 2016 and rated overall good.

Overall inspection


Updated 30 May 2018

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall. (Previous inspection 14 October 2016 – Good)

The key questions are rated as:

Are services safe? – Good

We carried out an announced comprehensive inspection at Eden Court Medical Practice on 14 October 2016. The overall rating for the practice was good; however, the practice was rated as requires improvement for providing safe services. The full comprehensive report on the October 2016 inspection can be found by selecting the ‘all reports’ link for Eden Court Medical Practice on our website at www.cqc.org.uk.

Following our October 2016 inspection, we asked the practice to send us a report that says what actions they were going to take to meet legal requirements. This inspection was a focused inspection carried out on 18 April 2018 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 14 October 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

At this inspection we found:

The practice had addressed all concerns that were identified at our previous inspections.

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence based guidelines.

  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice