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  • GP practice

Northgate Medical Centre

Overall: Good read more about inspection ratings

Northgate Practice, Anchor Meadow Health Centre, Anchor Meadow, Aldridge, Walsall, West Midlands, WS9 8AJ (01922) 450900

Provided and run by:
Northgate Medical Centre

Latest inspection summary

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Our current view of the service

Good

Updated 22 September 2025

Date of Assessment: 11 March 2026 to 16 March 2026. Northgate Medical Centre is a GP practice and delivers services to 10,052 patients under a contract held with NHS England. The practice is managed by Dr Francis E Bolliger. The practice had been previously rated good overall at an inspection which took place in December 2016. At this assessment the rating remained good overall.

The National General Practice Profiles states that 88.60% of patients registered at Northgate Medical Centre are White, 6.39% Asian, 1.65% are Black, 2.46% are mixed and 0.90% are other ethnic groups. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the eighth decile (8 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery.

We assessed all quality statements across the safe, effective, caring, responsive and well-led key questions. Where relevant, further commentary is provided in the quality statements section of this report.

 

People's experience of the service

Updated 22 September 2025

People were positive about the quality of their care and treatment. We reviewed recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, this showed people were satisfied with services. The practice encouraged and used feedback from people who used the service to make improvements. Both verbal and written complaints were investigated and used to drive improvements. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as hosting an event for patients with diabetes.