We carried out a review of the data available to us about Merepark Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Merepark Medical Centre, you can give feedback on this service.
We carried out an announced comprehensive inspection at Merepark Medical Centre on 8 November 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Infection control procedures were in place.
Staff had been trained to deal with medical emergencies and emergency medicines and equipment were available.
Staff were supervised, felt involved and worked as a team.
We saw one area of outstanding practice:
The practice had conducted repeated patient surveys facilitated by the patient participation group (PPG) to continually review the service it provided. This had resulted in the establishment of “open” surgeries carried out daily between 9am and 12pm, the re-introduction of cryotherapy clinics and the extension of appointment times from 10 to 12 minutes.
There were areas of practice where the provider should make improvements, these were:
Review the management of equipment checks to make it clear that all clinical and electrical equipment is appropriately marked and recorded.
Review how the results of investigations conducted following safety alerts are recorded.
Ensure practice polices are reviewed in a timely manner and review the need for a lone worker policy.
Review the location of the emergency drugs cupboard and the procedure for checking medicines and equipment contained within it.
Review the recruitment policy/procedure to ensure medical fitness declarations are included when recruiting new staff.
Chief Inspector of General Practice