• Doctor
  • GP practice

St Mark's Medical Centre

Overall: Good read more about inspection ratings

42 Derby Road, Southport, Merseyside, PR9 0TZ (01704) 511700

Provided and run by:
St Mark's Medical Centre

Latest inspection summary

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Background to this inspection

Updated 27 April 2023

St Mark’s Medical Centre is located in Southport at:

42 Derby Road

Southport

Merseyside

PR9 0TZ

The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services, treatment of disease, disorder or injury and surgical procedures.

All providers must have a CQC registered manager except NHS Trusts and where the service provider is an individual who manages the service on a day-to-day basis.

The provider has not had a CQC registered manager since March 2022. We will be following this up with the provider outside of the inspection process.

The practice is situated within the Cheshire and Merseyside Integrated Care System (ICS) and delivers General Medical Services (GMS) to a patient population of 16,200. This is part of a contract held with NHS England.

The practice is part of a wider network of GP practices called Southport & Formby Primary Care Network (PCN).

Information published by the Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the third lowest decile (three of 10). The lower the decile, the more deprived the practice population is relative to others. A lower level of deprivation can indicate challenges in providing healthcare. The supply of healthcare services tends to be lower in more deprived areas due to a number of factors but has an increased demand. The population tends to have poorer health status among individuals with a greater need for health services. For example, there may be higher levels of long-term conditions such as those affecting the cardiovascular system and respiratory system. This practice has a higher than local and national average prevalence of asthma, atrial fibrillation, chronic obstructive pulmonary disease, diabetes, hypertension, obesity, depression and diabetes.

According to the latest available data, the ethnic make-up of the practice area is 95.4% White, 1.9% Asian, 1.6% Mixed, 0.5% Black and 0.6% Other.

There are a higher number of older people registered at the practice compared to the national average and a lower number of young people registered.

The provider is a partnership of 4 registered partners, 3 of whom are GPs. The provider employs a team of salaried GPs, 2 advanced nurse practitioners, 6 practice nurses, 6 healthcare assistants, a paramedic and a pharmacist. There are a team of reception and administrative staff as well as a deputy practice manager who provides managerial oversight. There is also a senior management team in place from the provider organisation.

The practice is open between 8am to 6.30pm Monday to Friday. The practice offers a range of appointment types including book on the day, telephone consultations and advance appointments.

Extended access is provided locally by practices within the PCN, where late evening and weekend appointments are available. Out of hours services are provided by NHS111.

Overall inspection

Good

Updated 27 April 2023

We carried out an announced comprehensive inspection at St Marks Medical Centre on 7 March 2019 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Introduce a formalised system for the review of consultations and prescribing for non-medical prescribers.
  • Increase the number of carers identified to ensure these patients are offered appropriate advice and support.

We saw areas of outstanding practice:

  • The provider had introduced innovative IT systems for communication, task management, monitoring of care and treatment processes and monitoring effectiveness of care delivery through reports and audits. This led to improvements such as better communication, team problem solving, and the effective management of alerts and changes in guidance.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.