We carried out a review of the data available to us about Woodview Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Woodview Medical Practice, you can give feedback on this service.
We carried out an announced comprehensive inspection at Woodview Medical Practice on 28 July and 1 August 2016. The practice is rated as good.
Our key findings across all the areas we inspected were as follows;
However there were areas of practice where the provider needs to make improvements.
Importantly the provider should:
Ensure that balance checks on controlled drugs were carried out at the frequency as detailed within current standard operating procedure.
Ensure that a formal process to regularly check medicines were within their expiry date.
We saw one example of outstanding practice:
The practice also provided a teledermatology service (this is the ability to photograph skin lesions and send the images securely to a Consultant Dermatologist to diagnose whether further treatment is necessary or not). This provided care closer to home.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
Following this inspection we requested the provider to send us an action plan detailing how improvements would be made. The action plan we received told us they would ensure all emergency equipment would be checked weekly to ensure all were safe to use and in good working order.
During this inspection we found the provider had implemented a very robust system to audit all emergency and non-emergency equipment used within the practice. This meant people were protected from harm from unsafe, or suitable equipment.
We talked with three patients and two members of the Patient Reference Group (PRG) and asked about their experiences when visiting the practice. They told us they were very satisfied with the care, support and advice they had received. One patient said "Everyone here is so helpful, I don't mind which doctor I see because they are all good. They always explain things very clearly and they really do care."
Staff we spoke with understood the procedures to protect adults and children from abuse.
We saw the practice was up to date with infection control policies and procedures. When we spoke with staff they had a clear understanding how to reduce the risk of cross infection. The surgery was clean and well maintained.
Staff were provided with support, guidance and training to make sure they were able to carry out their role safely.
We found some medical emergency equipment had been checked, but no records of these checks were kept.
We saw that the general practitioners were following national guidance as well as local Clinical Commissioning Group guidelines to make sure they were using best practice guidance.