Updated 1 November 2022
Kenyon Medical Centres provides primary care services across two practice sites (Chace Avenue and Brandon Road branch) based approximately two miles apart from one-another in the East of Coventry. Each surgery is situated in purpose-built premises, both of which have undergone alterations and extensions of the years.
Information published by UK Health Security Agency (UKHSA) shows that deprivation within the practice population group is in the fifth decile (five out of 10) with one being most deprived and 10 being least deprived. Approximately 13,685 patients are registered with the practice and the practice’s patients are mostly within working-aged groups. The practice is situated within the Coventry and Warwickshire Integrated Care System (ICS).
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, family planning, maternity and midwifery services, treatment of disease, disorder or injury and surgical procedures.
The clinical team includes a mix of male and female GPs, comprising of seven GP partners (four are fixed share partners) and a long-term locum GP. The practice is a training practice and three of the partners are training GPs. At the time of our inspection there were nine GP registrars at the practice (registrars are doctors who are training to become GPs).
The nursing team incorporates five nurses including a nurse practitioner and advanced clinical practitioner, as well as a healthcare assistant. In addition, patients have access to a number of ARR (advanced roles) at the practice, these are managed by the Primary Care Network (PCN). These include clinical pharmacists, first contact physiotherapists, podiatrists, dieticians, mental health support workers, a healthy lifestyle coach and a social prescriber.
There is a practice manager at the practice and the practice is supported by a team of staff who cover reception, secretarial and administration duties. All staff at the practice were able to work across both sites according to their contractual and agreed working arrangements.
The practice is open for appointments at various times Monday to Friday. Monday to Wednesday, the practice is open for appointments between 8am and 6.30pm. On Thursdays the practice is open for appointments from 8am to 5pm at Chace Avenue and 8am to 3pm at Brandon Road. On Thursdays when the practice sites closed earlier at 5pm and 3pm, the practice has a contract with West Midlands Out of Hours service to offer in-hours telephone and primary care cover. On Fridays, the practice is open earlier from 7.30am to 6.30pm at Chace Avenue and from 8am to 7pm at Brandon Road. In addition, patients can access appointments on some Saturdays through the practices extended access arrangements. When the practice is closed patients are directed to the GP out of hours service which is accessed through the West Midlands Out of Hours service.