During an assessment under our new approach
We carried out this announced on-site inspection on 5 June 2025.
We found the practice had met all regulations.
Infection control procedures in place were effective.
The practice had effective systems to identify and manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
Smiles on Broadway is in Southend-on-Sea, Essex and provides NHS and private dental care and treatment for adults and children. There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 3 treatment rooms.At the time of our inspection, there was a total of 10 staff, of which there was 1 dentist, 3 dental nurses including 2 trainee dental nurses, 1 dental therapist, 2 dental hygienists, 1 receptionist and 2 practice managers. We gathered feedback from staff and spoke to a range of staff during our inspection, including the dentist, 2 dental nurses, the receptionist and both practice managers.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.