We carried out a review of the data available to us about Derwent Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Derwent Care Home, you can give feedback on this service.
Derwent Care Home is a residential care home providing accommodation and personal care for up to 45 people aged 65 and over. There were 44 people living here at the time of our inspection.
People’s experience of using this service and what we found
People and relatives told us the service was safe. People’s personal risks were well managed. The registered manager reviewed accidents and incidents to prevent re-occurrences. The registered manager and staff understood how to safeguard people. The provider had arrangements in place for the safe use of people’s medicines.
The provider carried out pre-employment checks to assess if staff were suitable to work in the service. Staff were supported using regular supervision meetings and training. There were enough staff on duty to meet people’s needs.
Staff assessed people’s needs before they started using the service. Professionals from other services were involved to meet people’s care needs. Kitchen staff were aware of people’s dietary requirements.
People were supported to have maximum choice and control of their lives, and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.
Staff approached people with kindness. They treated people with dignity and respect. They helped to maintain people’s independence.
The provider had a complaints procedure and people were aware of how to make a complaint.
The registered manager effectively monitored the quality of the home. People and their family members were involved in the service.
Rating at last inspection
The last rating for this service was good (published 24 October 2017). Since this rating was awarded the registered provider of the service has changed. We have used the previous rating to inform our planning and decisions about the rating at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Derwent Care Home on our website at www.cqc.org.uk.