The Care Quality Commission

Archived: Simply Care Partners

Watertight Property, 22-24 Napier Road, South Croydon, CR2 6HG (020) 8667 1399

Provided and run by:
Simply Care Partners Liability Partnership LLP

All Inspections

12 June 2013

During a routine inspection

Simply Care Partners is a 'small' domiciliary care agency, recently registered with the Care Quality Commission (CQC). At the time of our inspection, the service was providing personal care to one person. The registered manager told us the service had recently carried out a number of assessments of needs for people who required personal care and were waiting to hear if they had been selected to provide the package of care identified.

We looked at the care records for the person receiving care and the information provided to people who enquired about the service. People received a 'service user guide' which gave them detailed information about the service and what people could expect in terms of their care and support. We spoke with one person who used the service and they told us they were happy with the care they received.

We saw there were procedures in place to carry out comprehensive assessments to identify people's individual care and support needs. We saw how assessments had been used to develop a plan of care and support.

We saw the service had a robust recruitment and selection process in place. There were also systems and procedures in place to assess and monitor the quality of service being provided.