Bupa Dental Care Dalston

We found that the service was very well run with policies and procedures in place to ensure people who used the service were kept well informed about the treatment that was available to them.

We checked the arrangements for infection control and cleaning of instruments and found these were appropriate.

Staff were trained and supported by the management team to provide a high level of service to people who used this dental practice.

We saw completed questionnaires that indicated that people were very satisfied with the service provided at the practice. There was a comments book in the reception area for people to put comments or concerns in. The practice manager told us any comments could be dealt with often and not only when the questionnaires were given to patients.