The Care Quality Commission
  • Doctor
  • GP practice

Harborne Medical Practice

Overall: Good read more about inspection ratings

4 York Street, Harborne, Birmingham, West Midlands, B17 0HG (0121) 427 5246

Provided and run by:
Harborne Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Harborne Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Harborne Medical Practice, you can give feedback on this service.

20 June 2019

During an annual regulatory review

We reviewed the information available to us about Harborne Medical Practice on 20 June 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

14 December 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Harborne Medical Practice on 14 December 2016. Overall the practice is rated as Good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting, recording and discussing significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients CQC feedback cards commented that they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • The practice had appropriate facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management.
  • The practice had an active patient participation group which influenced practice development.
  • There was a strong focus on continuous learning and improvement at all levels.
  • The provider was aware of and complied with the requirements of the duty of candour.
  • The practice hosted a pilot DWP (Department for Work & Pensions) outreach service. This demonstrated excellent partnership working enabling patients from the practice to transform their lives. Examples included 30 patients who were given work experience, accessed education, obtained volunteering experience and paid employment.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice