We carried out a review of the data available to us about The Langston on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Langston, you can give feedback on this service.
The Langston is a service providing personal and nursing care for younger adults and people aged 65 and over, some of whom were living with dementia. It can accommodate up to 36 people, there were 33 people living at the service at the time of our inspection.
People’s experience of using this service and what we found
People were safe and supported by staff who understood how to protect people from harm. People’s individual risks had been assessed and recorded. There were enough staff to meet people's needs. People's medicines were managed safely, and people received their medicine as prescribed.
People benefitted from staff who were caring and respectful. Staff ensured people were involved in making decisions about their support. People were able to develop positive working relationships with staff. People's independence was promoted. Staff were motivated and enthusiastic about their job.
People were supported to access health care service where required. People’s dietary needs were met, and people were positive about the food. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received care that was individual to their needs and staff knew people well and were knowledgeable about their individual needs. People had opportunities to take part in activities. There were systems in place to monitor the quality of the service. The registered manager and provider ensured staff and people were involved and felt valued. The management team ensured care practices were reviewed and used reflection to improve the service delivery for people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The Langston is not a new service and was opened in 1985. However, following the changes to the organisation’s structure in 2018, the provider registered as a new legal entity which meant they needed to register as a new provider. They registered with us on 28/09/2018 and this was their first inspection.
Why we inspected
This was a planned, routine inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.