Kings Edge Medical Centre Also known as Kingsbury Edgware Medical Centre Ltd

Updated 3 May 2018

• Kings Edge Medical Centre is located in the London borough of Brent. The practice provides primary medical services to 3,300 people through a PMS (personal medical services) contract and is commissioned by NHS England (London).
• The practice is ranked in the fifth less deprived decile and a high percentage of the population are between 20 and 44 years of age. The practice population is ethnically diverse and there is a 12% prevalence of diabetes.
• The opening hours are 8am to 6.30pm daily and extended hours are available on Thursday to 8pm. The practice participates in a local GP access Hub service offering additional appointments Monday to Friday 6pm to 9pm and 8am to 8pm on weekends.
• Out of hours services can be accessed through NHS 111 and people can access a local Hub service 6pm to 9pm weekdays and 8am to 8pm weekends including bank holidays.
• The practice is run by two non-clinical partners and employs two female salaried GPs (7 sessions), two salaried male GPs (8 sessions), two practice nurses, health care assistant and a small non-clinical team. One of the partners is the practice manager and the CQC registered manager.
• The practice is registered with the CQC for the regulated activities of family planning, diagnostic & screening procedures, surgical procedures, maternity & midwifery services and treatment of disease, disorder or injury.
• Services offered by the practice include chronic disease management, phlebotomy, NHS health checks, electrocardiogram and ambulatory blood pressure monitoring, cervical screening, immunisation and travel vaccinations.

Updated 3 May 2018

This practice is rated as Good overall. (Previous inspection February 2017 – Requires Improvement)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Kings Edge Medical Centre on 10 April 2018 as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
• There was a focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

• Ensure all staff are aware of ‘red flag’ sepsis symptoms that might be reported by patients and know how to respond.
• Continue to monitor and improve patient satisfaction with nurse consultations.
• Ensure the plan to improve bowel and breast cancer screening uptake is implemented.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Updated 3 May 2018

Updated 3 May 2018

Updated 3 May 2018

Updated 3 May 2018

Updated 3 May 2018

Updated 3 May 2018