The Care Quality Commission
  • Doctor
  • GP practice

Kirkdale Also known as Kirkdale Medical Centre

Overall: Good read more about inspection ratings

Kirkdale Medical Centre, 14 Waller Close, Liverpool, Merseyside, L4 4QJ (0151) 207 0950

Provided and run by:
Kirkdale

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Kirkdale on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Kirkdale, you can give feedback on this service.

9 May 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Kirkdale on 8 October 2014. The overall rating for the practice was Good. However, the practice was rated as Requires Improvement for providing safe services. The full comprehensive report on the October 2014 inspection can be found by selecting the ‘all reports’ link for Kirkdale on our website at www.cqc.org.uk.

This inspection was an announced focused review carried out on 9 May 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation that we identified at our previous inspection on 8 October 2014. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is rated as good.

Our key findings were as follows:

  • The systems to assess the risk of and to prevent and control the spread of a healthcare associated infection had been improved.

The following improvements to the service had also been made:

  • Fire drills were now occurring on a regular basis and quarterly fire audits carried out.

The areas where the provider should make improvements are:

  • A record should be made of the weekly checks of cleaning standards.

  • A system to ensure single use items are individually packaged and in date should be put in place.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

8th October 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

This is the report of findings from our inspection of Kirkdale Medical Centre. Kirkdale Medical Centre is registered with the Care Quality Commission to provide primary care services.

We undertook a planned, comprehensive inspection on 8 October 2014 at the practice location. We spoke with patients, staff and the practice management team.

The practice was rated as Good. A caring, effective, responsive and well- led service was provided that met the needs of the population it served.

Our key findings were as follows:

  • There were systems in place to protect patients from avoidable harm, such as from the risks associated with medicines and the recruitment of staff. However, improvements were needed to the infection control systems in place to ensure patients and staffs were protected from the risks of health care associated infections.
  • Patients care needs were assessed and care and treatment was being considered in line with best practice national guidelines. Staff promoted good health and referrals were made to other agencies to ensure patients received the treatments they needed.
  • Feedback from patients showed they were overall happy with the care given by all staff. They felt listened to, treated with dignity and respect and that health issues were discussed with them and treatments were explained.
  • The practice planned its services to meet the differing needs of patients. The appointment system had been reviewed to ensure better access to the service.
  • The practice had a clear vision and set of values. The practice had systems to seek and act upon feedback from patients using the service. Quality and performance were monitored, risks were identified and managed.

There were areas of practice where the provider needs to make improvements. 

Importantly, the provider must:

  • Take action to ensure patients and staff are protected against the risks of infection by having systems in place to assess the risk of and to prevent, detect and control the spread of a health care associated infection.

The provider should consider:

  • Undertaking regular fire drills and ensuring the fire risk assessment is updated on an annual basis.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice